In an enrollment conversation, we promise to serve a prospective client.  

The client has expectations at the beginning of this conversation and so do we.  

The client expects us to help them gain clarity on where they want to go, get curious about anything that’s been holding them back, and discover specific action steps to make their dream a reality. 

We expect a decision at the end of the call.  If it’s a great fit to work with us, we expect the client to get decided – yes or no – either way is okay.  What’s not okay is delay. 

I’ve seen delay kill more dreams than anything. 

Clients have the best of intentions to begin as soon as they …

Truly serving the prospective client means helping them take action. Because if nothing changes, nothing is going to change. We have a responsibility to help the client take the step they can take from where they are with what they have.

True transformation happens inside a structure of support with plenty of accountability and consistent implementation of proven principles.

While the enrollment conversation is a pleasant and powerful time together, it’s merely entertainment until the client takes action.

Stand firm in your unwavering belief that the prospective client has been placed in your path for a reason. Be bold and ask the tough questions. Lovingly guide the client to begin working with you.

Remember the clients who were scared to start and later thanked you for changing their lives. Remember the times in your life when you were scared and did it anyway. Remember how glad you were that you didn’t let the fear stop you. And most of all, remember that clients need your belief in the more capable person within and your skills to draw that potential out of them and into the world. Go Give ‘Em!